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Reviews

From 350 reviews
Milichichi, E
Milichichi, E

It went very well for me, technician was very informative.Explained all to me .

Max Wu
Max Wu

Moore is very responsive to our requests. After an appointment is scheduled, they remind us from time to time. On the day of service, they notify us when the technician is on the way. Joseph the technician is very professional and …

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via Google
Rebecca Chau
Rebecca Chau

The technician Jon Webster was very polite and detailed and he did an excellent job.

Service: HVAC maintenance

via Google
Gwinnette Ashe
Gwinnette Ashe

Tech was very professional and answered my questions on my system.

I would highly recommend this company for yur HVAC needs.

via Facebook
Tom Leonard
Tom Leonard

Always excellent service !

Service: Heating maintenance

via Google
Ruth Stanton
Ruth Stanton

Moore Mechanical has installed 3 split systems for us and they perform annual maintenance on our equipment. They are easy to work with, professional and reliable. I am very happy with their service.

Services: HVAC maintenance, Repair HVAC, …

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via Google
Dan Grahn
Dan Grahn

Shawn came right on time. We had some complicated issue that he was able to diagnose and fix some items on the spot. Other issues will need duct work repair at a later date. He was friendly and polite.

Services: Repair thermostat, Repair …

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via Google
Dan Wall
Dan Wall

Shawn did a thorough job appraising the task and provided a quick and fair quote.

Service: Repair ducts & vents

via Google
O'Donnell, J
O'Donnell, J

Technician was professional, most polite and appeared to be hard working and knowledgeable He seemed to know the location of the two air conditions. You might ask him if he cleaned or replaced the vent in the family room which is located in…

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lisa marie
lisa marie

Very professional, explained thoroughly what was going on with my system and gave me different options to repair.

Service: Repair AC

via Google
Lyla Lemone
Lyla Lemone

Excellent and efficient communication. Knowledgeable repairmen and excellent prices. The best!

via Facebook
Orlo Dow Jones
Orlo Dow Jones

Very professional. On time with great explanation of any problem they may find with cost and their recommendation as to alternative. Great follow up as to the work done.

via Facebook
Wofford, C
Wofford, C

Jon is very nice, polite, knowledgeable and is very professional. He has been here before. All of your techs are friendly and a pleasure to have around. We are happy to do business with

Moore Mechanical!

Thompson, B
Thompson, B

Shawn did a nice dob.

He was very polite. . . .

mary wallace
mary wallace

We had them install the heating and ac in 1999. Have had good service each time we have had to call for a repair. I did give their name to a neighbor and they also use Moore Mechanical Hearting and AC.

Service: Repair AC

via Google
Rabello, M
Rabello, M

The young man who came to my home was courteous and helpful with info – including showing me how I could replace filter in heater / after I asked – he was thorough in proving info on AC as well and when asked – he could give me clear …

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Shannon Kussman
Shannon Kussman

Very professional, and stayed as long as it took to fix issue. Was very polite and nice, very helpful. Would definitely recommend.

via Google
Matthew Lambert
Matthew Lambert

This company installed an air source heat pump in my home. They did a good job, and have been responsive in solving an issue that came up with my system.

Service: HVAC maintenance

via Google
David Jefferson
David Jefferson

This was diagnostic visit. The technician was on time, courteous, professional, and very patient in explaining things.

via Google
margaret silva
margaret silva

Excellent service with explanations of the problem. Had all needed parts on truck, so issue was resolved in one visit.

Services: Repair AC, Repair heating system

via Google
Charles Storke
Charles Storke

Prompt and efficient service.

via Facebook
Melvin, D
Melvin, D

. . .Have utilized Moore Mechanical for over the past 10 years including installation of new HVAC whole house system, new hot water tank that meets all of the state’s requirements and troubleshooting/resolution of our original HVSC system …

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Barbara Landberg
Barbara Landberg

I had a new HVAC installed with an AprilAire whole house air purifier built in.

Service: Install heating system

via Google
Varco, S
Varco, S

Everything went very well and Jon did a great job!

Karen S
Karen S

Very early arrival. Very professional, qualified and pleasant tech. Fully explained everything needed and had all parts, but one, on his truck.

Services: Repair HVAC, HVAC maintenance

via Google
Doris Kinsley
Doris Kinsley

The appointment was made quickly. The repair person was on time and observed Covid protocols. Fair price. Exceeded my expectations.

Service: Repair thermostat

via Google
Scott A Tryon
Scott A Tryon

Very professional in every area of business.

On-time.

Smart with reminder of appointment through email and text.

A follow-up map of where the technician en route to your appointment.

You don't have to wonder when they are showing up.

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via Facebook
Joan Concilla White
Joan Concilla White

Years ago Moore Mechanical Heating & Air Conditioning installed my furnace and air conditioner. Every year I have them do their thorough routine check up to keep both in good running condition. I am very satisfied with their high quality …

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via Google
David Lozier
David Lozier

I rate a 5 for Jon. There was a slight mixup in the billing but Renee and company rectified the issue so I'll give 5 to her and the Moore management.

David Lozier

Service: HVAC maintenance

via Google
Jay Fong
Jay Fong

HVAC maintenance went smoothly. Received a text a few hours before technician showed up. Technician was professional and thorough and followed all advertised protocols.

Service: HVAC maintenance

via Google
Kate Wolfson
Kate Wolfson

Positive experience from start to finish. Service included free one year check up and filter change as well. Excellent customer service.

Service: Ductless heating and AC services

via Google
Robert Henry
Robert Henry

Moore Mechanical Heating & Air has installed a high efficiency heater for me, installed new ducts under the house and even installed a hot water heater. I don't even get quotes from anyone else. They are simply the best.

Services: Install …

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via Google
Subrata Dey
Subrata Dey

Very professional. Outstanding customer service. Knowledgeable diagonostic technician.

Service: Repair heating system

via Google
Mary Sloan-Oliva
Mary Sloan-Oliva

Very professional, arrived on time, and quite knowledgeable.

Services: Clean ducts & vents, AC maintenance, Heating maintenance

via Google
Bill Heppner
Bill Heppner

Good service and the technician really knew his stuff. My furnace was diagnosed and fixed in less than an hour. A bit on the pricey side

Service: Repair heating system

via Google
Roland Kwok
Roland Kwok

Moore Mechanical have the best and knowledgeable technicians you can count on for your house HVAC units maintenance and installation. They always place your best interest first before business

via Facebook
Roland Kwok
Roland Kwok

Moore Mechanical technicians are the best I have seen and dealing with. They are professional and knowledgeable about their works. Good and honest business practices. I am so happy to have Moore Mechanical to take care my heating and …

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via Google
Jeff Drobick
Jeff Drobick

I’m first trying Moore Mechanical to do routine maintenance on our Carrier HVAC. They were very timely on communications, texted me to advise in the technician, coming and did great work. So far very happy.

Service: HVAC maintenance

via Google
Kyle Whittemore
Kyle Whittemore

Service was excellent from scheduling to the repair.

They had the parts needed to complete the job and my heat is now back on.

I would recommend to anyone with HVAC issues.

Services: Heating maintenance, HVAC maintenance

via Google
Mary Patterson
Mary Patterson

My experience with Moore Mechanical was beyond exceptional. My original appointment was scheduled several weeks out with the promise of a call if they could get me in earlier. I’ve heard this many times before from other companies but …

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via Facebook
Tom Kelly
Tom Kelly

Moore Mechanical installed a heat pump for us last year. It does an amazing job of heating and cooling. We've eliminated most of our natural gas use as a result. Couldn't be more pleased with the company's workmanship and professionalism. .

via Google
Char and Pete Freedland
Char and Pete Freedland

Service tech was on time in very professional. Explained everything that he was doing.

Service: HVAC maintenance

via Google
Dave Murray
Dave Murray

Service was great. Technician Shawn and hos teammate were Prompt. Professional. Friendly. And maintained clean and safe work. Company its self is well run and records were maintained from even 11 years ago. Will use them for any future HVAC…

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via Google
Ron Dunn
Ron Dunn

Service technician were, on time. Knowledgeable, polite,

completed repairs quickly and very accommodating. Answered all my questions and did all I requested. Will use them again.

Ron

via Facebook
Cecil Reece
Cecil Reece

Overall they provided a very good product and service at a fair price. I was pleasantly surprised when they contacted me to say I had a free inspection due to my recently installed split system, something I was not aware of but was …

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via Google
Blythe and Gray Buetzow
Blythe and Gray Buetzow

We've used Moore Mechanical for 20 years including two homes and have never been dissatisfied.

Services: Install heating system, Install ducts & vents

via Google
Gelbaum, M
Gelbaum, M

Ulysses did a great job, assisted by John! Please thank them both. Stay safe and well.

Andrea Simms
Andrea Simms

Moore Mechanical is very professional – their service was excellent with prices similar to or lower than my two other bids.

Services: Install thermostat, Install heating system, Install AC

via Google
Chad Wall
Chad Wall

The technician was clearly knowledgeable. He was thorough and when he found the issue, he did an excellent job of explaining why it was the issue and showed confirmation the component was bad. He repaired it right away, which means he was …

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via Google
Rick Peterson
Rick Peterson

Service was Excellent. Service Tech. was outstanding.

Service: Heating maintenance

via Google
Bob Herzog
Bob Herzog

Very professional on time and was very knowledgeable.

via Google
Lucita Limongco
Lucita Limongco

Technician was very professional on his dealings with us.He was very clear and very knowledgeable in finding what’s wrong with the heater and explained what needs to be done. We appreciate that he’s nice, that we didn’t feel afraid to have …

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via Facebook
Gloria Schinauer
Gloria Schinauer

My technician was great! Very courteous! Even took time to say hi to my puppy! Thanks again! Will refer you to anyone!

Services: Install heating system, HVAC maintenance

via Google
Vicky Sapper
Vicky Sapper

I used Moore several times and I always was very please with their service.

via Google
Scott Tryon
Scott Tryon

Scheduled maintenance service contract.

Service efficient

After recommendation had installed a surge protector for the furnace.

Replaced filter system check up.

Services: AC maintenance, Heating maintenance, HVAC maintenance

via Google
Thomas Leonard
Thomas Leonard

On time, polite, knowledgeable, and fixed it first time!

Services: Repair AC, Repair HVAC

via Google
Rajesh Patel
Rajesh Patel

Professional guys. Showed up on time. Did the maintenance work on AC and heater system. One year ago when the did the installation, they did an excellent job too. I highly recommend them.

Service: HVAC maintenance

via Google
Maxine Epperson
Maxine Epperson

Moore Mechanical provides expert outstanding service. They are knowledgeable and efficient. The technician was polite, friendly, adhered carefully to social distancing guidelines, arrived on time, and provided advanced information including…

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via Google
T. Garcia
T. Garcia

Jesse is awesome! He's very knowledgeable and super helpful. Moore Mechanical is definitely our Heating & AC Contractor. They have great service and excellent technicians.

Service: Repair HVAC

via Google
Mike Tatara
Mike Tatara

I highly recommend Moore Mechanical because in my experience so far they are honest, fair, dependable, and do good work.

Services: AC maintenance, Install heating system, Install thermostat, Install ducts & vents, Heating maintenance, …

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via Google
Roxana Hing
Roxana Hing

technican was very professional and efficient.

Service: Repair HVAC

via Google
Linda Wild
Linda Wild

Just the best and most professional group of technicians! Total integrity. No hard sell. Responsive front office. I became a Gold service member and will definitely stay with this company. ***+

Services: Repair AC, Repair heating system, …

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via Google
Michael Moore
Michael Moore

Moore Mechanical does the preventative maintenance in our two condo units. Both the office staff and the technicians are very professional, responsive and customer-focused. The company uses technology to keep you informed about when the …

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via Google
Salazar, T
Salazar, T

I'm very pleased with your customer service. Elises is very professional and knowledgeable! Thank you very much!

Williams, J
Williams, J

...My experience with Ulysses was wonderful. He came in took care of the service work and was cautious. I would welcome him back anytime! Thank you

randal shurson
randal shurson

AC unit stopped working so I called Moore Mechanical to determine what was wrong. Jesse their technician very quickly identified the problem and advised me of the problem and the cost to make the repairs. He had all the parts and got right …

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via Google
John J
John J

I've used them twice and each time they diagnosed the problem with my AC and fixed it. Will use again.

via Google
Roe Tipton
Roe Tipton

Moore mechanical always delivers for me. From making the appointment, to the techs doing the work, to a job well done. A special thank you this time for responding so quickly. Also, Shawn is very professional and courteous. No need to look …

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via Google
Tom Davenport
Tom Davenport

Jesse, our service tech, was right on time, friendly and enthusiastic, knowledgeable and best of all, fixed the problem with our air conditioner. Great service,

via Facebook
Suzanne Soberanes
Suzanne Soberanes

We’ve been using Moore Mechanical for several years and wouldn’t trust any other company. We’ve had bad experiences in the past with other companies and learned our lesson. We purchase their maintenance plan which has 2 yearly visits and it…

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via Google
Patty Fowler
Patty Fowler

I love this company! Helpful, courteous, and simply takes of things. Thanks Moore Mechanical for the great service over the years!

via Google
Arun Somasundaram
Arun Somasundaram

Prompt service. Reasonable price.

via Google
Robin Diaz Gai
Robin Diaz Gai

This company is the best. They have good people working here. They are on time, do quality work for a reasonable price and willing to do a little more when asked. They came out and did a routine service and when I asked if the tech could go…

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via Facebook
Dimitris Katsis
Dimitris Katsis

Had a great experience with the technician, Jesse, that came out. He was clean, thorough, and answered all questions truthfully without trying to upsell. I particularly liked the fact that dispatch sent a picture with his name and estimated…

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via Google
Roxanne Cyr
Roxanne Cyr

They have always done and great job and never recommended anything extra unless it needed to be done. They don't do upselling, which I REALLY appreciate.

via Google
Mark Phillips
Mark Phillips

I’m not usually one to write reviews, but in this case it is merited.

We needed to replace a ductless AC system before it got too hot. Moore Mechanical was a great call! Kevin came out exactly when he said he would and walked me though my …

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via Google
Dennis Murray
Dennis Murray

Jesse was great, did a fantastic diagnosis and resolved the issues.

Service: Ductless heating and AC services

via Google
Dave Culp
Dave Culp

We’ve used Moore Mechanical, both at our home & business for more than 10 years. Perfect service, fair pricing. We trust them implicitly.

Services: AC maintenance, Repair AC, Repair thermostat

via Google
Steve Jurecki
Steve Jurecki

The technician was extremely qualified and resolved the issue quickly. He was also very professional. I kept their bill to make sure I can hire then in the future if I have an issue.

via Google
A Lee
A Lee

Rick was awesome, he explained everything to me, was on time and so professional. He had all the parts with him, which was so nice, I had cold air in no time. Thank you!

via Google
From Tri-Valley
From Tri-Valley

The service was Agee days earlier than the original schedule. They called us for earlier service. The person came our place was very professional. He identified the problem and fixed right away!!

via Google
Vince Meyer
Vince Meyer

Placed a call for my AC that was having an error code and they were able to come out the next day and diagnose the problem

thanks Shawn

via Facebook
Mark Mendez
Mark Mendez

Of course I had an issue with my upstairs a/c zone during a severe heat wave. Rick from Moore Mechanical not only resolved the problem but did a thorough check of all 3 of our a/c zones and offered helpful advice on how to make sure our a/c…

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via Google
Hetal Parikh
Hetal Parikh

We’ve been Moore silver members for few years now. Their quality of service is top notch. Their service is friendly and professional. Highly recommend !

via Google
Toni Burke
Toni Burke

We used Moore Mechanical to install two Mitsubishi splits systems in our commercial office building. Their pricing was competitive and their service and professionalism very good. I would highly recommend them for residential or commercial …

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via Google
Chris Lunde
Chris Lunde

High quality workmanship, punctual and high integrity...

via Facebook
Brenda Lecount
Brenda Lecount

Rick showed up early, took proper social distancing precautions and was extremely professional. He was honest, quick to diagnose and explained things throughly and clearly. I appreciated him also showing me the parts that were swapped out …

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via Google
Richard Herbert
Richard Herbert

Jesse was punctual, courteous and patient. He made sure I understood my options. I appreciated the fact they offer several different ongoing maintenance agreements. It was easy to set up and schedule an appointment and I appreciated the …

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via Google
David Baldwin
David Baldwin

Quickly fixed the issue and provided clear instructions on process.

via Google
Ann Marquis Fisher
Ann Marquis Fisher

Excellent, responsive. Don't try to find things to sell you.

via Facebook
Michael Littlejohn
Michael Littlejohn

Requested an inspection of my dryer duct. Very responsive scheduling. Very professional. Completed recommendation and provided photos. Very pleased with service.

via Google
Bob Hopfner
Bob Hopfner

Easy to work with at our location in Lafayette — from scheduling to repairs and invoicing. Well run company !

via Facebook
Frank Garvin
Frank Garvin

The technician was knowledgeable and forthright. He's on the pathpath of resolving a problem that has plagued this commercial location for years (we just took over thethe business). You can trust Moore Mechanical.

via Google
Sherri McInroy
Sherri McInroy

Moore mechanical is a reliable business that responds and gets the job done. The staff is courteous and their technicians are respectful and knowledgable. I know I can count on them for service or installation for my home, and my client's …

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Response from business owner

Hi Sherri. Thank you for leaving such a positive review about our staff and our technicians here at Moore Mechanical. Thank you for your continued business.

via Google
Von D
Von D

I have never had a sign in password. But I can say that our dealings with Moore have always been pleasant and positive from the young women who answer the phones to the mechanics. Thank you

peter meechan
peter meechan

Honesty and integrity unfortunately are a rarity in any industry and with any company and any individual – the unfortunate reality is you really never know what level you will receive anymore, sadly. However, with Moore Mechanical, whether …

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Response from business owner

Hi Peter. Thank you for your review, your trust, and your consideration of our team here at Moore Mechanical!

via Google
McNeil, Frank
McNeil, Frank

The technician was perfect intelligent nearest job and went right to it went downtown for a new replacement part installed it and checked to make sure the heater was working properly super job fast efficient and cleaned up afterwards would …

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K K
K K

Had Dan over to look at our two story home – always hot upstairs and cold downstairs. He had many different solutions and was very knowledgeable! He was a good listener, punctual, respectful of our home, and very up to date on solutions for…

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Response from business owner

Hi Kevin. Thank you for your business and for your review.

via Google
AP Kruse
AP Kruse

Moore does all my HVAC work.

Response from business owner

Hi AP. Thank you for your review and trusting us to complete your HVAC work!

via Google
Gail MacDonald
Gail MacDonald

Dan was professional, knowledgeable and thoroughly checked out my furnace. I appreciated that he took the time to explain what was wrong with the furnace.

via Facebook

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