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Reviews

From 208 reviews
Roxana Hing
Roxana Hing

technican was very professional and efficient.

via Google
Linda Wild
Linda Wild

Just the best and most professional group of technicians! Total integrity. No hard sell. Responsive front office. I became a Gold service member and will definitely stay with this company. ***+

via Google
Michael Moore
Michael Moore

Moore Mechanical does the preventative maintenance in our two condo units. Both the office staff and the technicians are very professional, responsive and customer-focused. The company uses technology to keep you informed about when the …

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via Google
Salazar, T
Salazar, T

I'm very pleased with your customer service. Elises is very professional and knowledgeable! Thank you very much!

Sheryle Hodapp
Sheryle Hodapp

Tankless water heater repair!

via Google
Williams, J
Williams, J

...My experience with Ulysses was wonderful. He came in took care of the service work and was cautious. I would welcome him back anytime! Thank you

randal shurson
randal shurson

AC unit stopped working so I called Moore Mechanical to determine what was wrong. Jesse their technician very quickly identified the problem and advised me of the problem and the cost to make the repairs. He had all the parts and got right …

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via Google
John J
John J

I've used them twice and each time they diagnosed the problem with my AC and fixed it. Will use again.

via Google
Roe Tipton
Roe Tipton

Moore mechanical always delivers for me. From making the appointment, to the techs doing the work, to a job well done. A special thank you this time for responding so quickly. Also, Shawn is very professional and courteous. No need to look …

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via Google
Tom Davenport
Tom Davenport

Jesse, our service tech, was right on time, friendly and enthusiastic, knowledgeable and best of all, fixed the problem with our air conditioner. Great service,

via Facebook
Suzanne Soberanes
Suzanne Soberanes

We’ve been using Moore Mechanical for several years and wouldn’t trust any other company. We’ve had bad experiences in the past with other companies and learned our lesson. We purchase their maintenance plan which has 2 yearly visits and it…

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via Google
Patty Fowler
Patty Fowler

I love this company! Helpful, courteous, and simply takes of things. Thanks Moore Mechanical for the great service over the years!

via Google
Arun Somasundaram
Arun Somasundaram

Prompt service. Reasonable price.

via Google
Robin Diaz Gai
Robin Diaz Gai

This company is the best. They have good people working here. They are on time, do quality work for a reasonable price and willing to do a little more when asked. They came out and did a routine service and when I asked if the tech could go…

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via Facebook
Dimitris Katsis
Dimitris Katsis

Had a great experience with the technician, Jesse, that came out. He was clean, thorough, and answered all questions truthfully without trying to upsell. I particularly liked the fact that dispatch sent a picture with his name and estimated…

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via Google
Roxanne Cyr
Roxanne Cyr

They have always done and great job and never recommended anything extra unless it needed to be done. They don't do upselling, which I REALLY appreciate.

via Google
Mark Phillips
Mark Phillips

I’m not usually one to write reviews, but in this case it is merited.

We needed to replace a ductless AC system before it got too hot. Moore Mechanical was a great call! Kevin came out exactly when he said he would and walked me though my …

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via Google
Dennis Murray
Dennis Murray

Jesse was great, did a fantastic diagnosis and resolved the issues.

via Google
Dave Culp
Dave Culp

We’ve used Moore Mechanical, both at our home & business for more than 10 years. Perfect service, fair pricing. We trust them implicitly.

via Google
Steve Jurecki
Steve Jurecki

The technician was extremely qualified and resolved the issue quickly. He was also very professional. I kept their bill to make sure I can hire then in the future if I have an issue.

via Google
A Lee
A Lee

Rick was awesome, he explained everything to me, was on time and so professional. He had all the parts with him, which was so nice, I had cold air in no time. Thank you!

via Google
From Tri-Valley
From Tri-Valley

The service was Agee days earlier than the original schedule. They called us for earlier service. The person came our place was very professional. He identified the problem and fixed right away!!

via Google
Vince Meyer
Vince Meyer

Placed a call for my AC that was having an error code and they were able to come out the next day and diagnose the problem

thanks Shawn

via Facebook
Mark Mendez
Mark Mendez

Of course I had an issue with my upstairs a/c zone during a severe heat wave. Rick from Moore Mechanical not only resolved the problem but did a thorough check of all 3 of our a/c zones and offered helpful advice on how to make sure our a/c…

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via Google
Toni Burke
Toni Burke

We used Moore Mechanical to install two Mitsubishi splits systems in our commercial office building. Their pricing was competitive and their service and professionalism very good. I would highly recommend them for residential or commercial …

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via Google
Hetal Parikh
Hetal Parikh

We’ve been Moore silver members for few years now. Their quality of service is top notch. Their service is friendly and professional. Highly recommend !

via Google
Chris Lunde
Chris Lunde

High quality workmanship, punctual and high integrity...

via Facebook
Brenda Lecount
Brenda Lecount

Rick showed up early, took proper social distancing precautions and was extremely professional. He was honest, quick to diagnose and explained things throughly and clearly. I appreciated him also showing me the parts that were swapped out …

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via Google
Richard Herbert
Richard Herbert

Jesse was punctual, courteous and patient. He made sure I understood my options. I appreciated the fact they offer several different ongoing maintenance agreements. It was easy to set up and schedule an appointment and I appreciated the …

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via Google
David Baldwin
David Baldwin

Quickly fixed the issue and provided clear instructions on process.

via Google
Ann Marquis Fisher
Ann Marquis Fisher

Excellent, responsive. Don't try to find things to sell you.

via Facebook
O'Donnell, J
O'Donnell, J

Adam is a true professional and a conscientious company representative.

Michael Littlejohn
Michael Littlejohn

Requested an inspection of my dryer duct. Very responsive scheduling. Very professional. Completed recommendation and provided photos. Very pleased with service.

via Google
Bob Hopfner
Bob Hopfner

Easy to work with at our location in Lafayette — from scheduling to repairs and invoicing. Well run company !

via Facebook
Frank Garvin
Frank Garvin

The technician was knowledgeable and forthright. He's on the pathpath of resolving a problem that has plagued this commercial location for years (we just took over thethe business). You can trust Moore Mechanical.

via Google
Sherri McInroy
Sherri McInroy

Moore mechanical is a reliable business that responds and gets the job done. The staff is courteous and their technicians are respectful and knowledgable. I know I can count on them for service or installation for my home, and my client's …

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Response from business owner

Hi Sherri. Thank you for leaving such a positive review about our staff and our technicians here at Moore Mechanical. Thank you for your continued business.

via Google
Von D
Von D

I have never had a sign in password. But I can say that our dealings with Moore have always been pleasant and positive from the young women who answer the phones to the mechanics. Thank you

peter meechan
peter meechan

Honesty and integrity unfortunately are a rarity in any industry and with any company and any individual – the unfortunate reality is you really never know what level you will receive anymore, sadly. However, with Moore Mechanical, whether …

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Response from business owner

Hi Peter. Thank you for your review, your trust, and your consideration of our team here at Moore Mechanical!

via Google
Frank M
Frank M

The technician was perfect intelligent nearest job and went right to it went downtown for a new replacement part installed it and checked to make sure the heater was working properly super job fast efficient and cleaned up afterwards would …

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K K
K K

Had Dan over to look at our two story home – always hot upstairs and cold downstairs. He had many different solutions and was very knowledgeable! He was a good listener, punctual, respectful of our home, and very up to date on solutions for…

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Response from business owner

Hi Kevin. Thank you for your business and for your review.

via Google
AP Kruse
AP Kruse

Moore does all my HVAC work.

Response from business owner

Hi AP. Thank you for your review and trusting us to complete your HVAC work!

via Google
Gail MacDonald
Gail MacDonald

Dan was professional, knowledgeable and thoroughly checked out my furnace. I appreciated that he took the time to explain what was wrong with the furnace.

via Facebook
Gary Alpert
Gary Alpert

On time. Good communication. Professional service.

via Google
Jayne Archer
Jayne Archer

Rick was on time and Moore sent him out pronto. I didn’t have to wait but one day to see a specialist. He fixed the problem fast.

via Google
Ronald Parriott
Ronald Parriott

Moore Mechanical install our HVAC and have maintained it for most of its use of 20 years. They are very good technicians and are on time.

via Google
Judith Mears
Judith Mears

Moore Mechanical installed new ductwork, a new furnace and a new air conditioner in our home. From the beginning to the end of the project, we were in the hands of experienced, competent professionals who explained everything, gave us …

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via Google
Jerome Nowicki
Jerome Nowicki

Moore mechanical is very responsive and does an excellent job at maintaining my furnace and air conditioning units for the past 25 years

via Google
george beck
george beck

Service person was polite and professional. Service cost a little high, but still perceived as a value.

via Google
Larmore, Steve & Cheryl
Larmore, Steve & Cheryl

The service call went very well. Ulysses is a very pleasant, personable, and knowledgeable technician. It was a pleasure to work with him.

Maha A
Maha A

Both times they've come out to the house, 1 for repair and 1 for inspection, they were very professional and thorough. I appreciated that they didn't try to push any product.

via Google
Charlene Forrest
Charlene Forrest

Very impressed! On time and the reps I have had are very nice and polite and clean. They are knowledgeable about what their company is doing. I wold recommend Moore to anyone.

via Google
Gerry Jeffs
Gerry Jeffs

Prompt, professional, and trustworthy.

via Facebook
Sheri Cleary
Sheri Cleary

By far this is the most integral company that I have worked with and I trust their professional advise. Thank you for being a great company

via Google
Tom Calderon
Tom Calderon

I have had very positive experiences using Moore to service my home heating and A/C units. They are very knowledgeable and professional.

via Google
gina villavicencio
gina villavicencio

Thank you Mike for all that you did today. Even though you found less than perfect conditions on our unit I feel that Moore will correct the problem quickly and making me feel that my respiratory / allergies were addressed.

via Google
d lipper64
d lipper64

Very good initial experience. Technician very efficient – tested all aspects of Slim unit Mitsubishi. Now feel confident that unit will perform as specifiied – both heating and AC.

via Google
Chantel Ingalls
Chantel Ingalls

After not realizing how long it had been since our office A/C had been serviced, I began to search and call around to set up a maintenance schedule. Moore Mechanical was one of the first places I called, they were quick to respond and …

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via Google
Kathy Coleman
Kathy Coleman

I've been using Moore Mechanical for years. They are the only company I trust to take care of my heating and air conditioning.

via Google
Chantel Ingalls
Chantel Ingalls

Moore Mechanical serviced the Carrier in our office. The Tech was friendly and professional. I am beyond satisfied with the job done.

via Facebook
Tina Naz
Tina Naz

Absolutely the best !! I’m so grateful for finding them and the service was superb. There are no words to describe how happy I am with the entire process from calling them to making an appointment, confirmation, timely arrival, and amazing …

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via Google
Paul C
Paul C

I recently had Moore Mechanical replace my two gas furnaces. Vince Meyer was very helpful in helping me correctly size and choose the appropriate systems. He was responsive to my nearly endless questions. They also help me select whole …

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via Google
Thomas Fiola
Thomas Fiola

The technicians were on time,professional and knowledgeable. They went out of their way to make sur e. we got all of our questions answered. Highly recommend them.

via Google
PC AC
PC AC

On time, high level of expertise, good problem solving. Thank you to Rick.

via Google
Beth Trafton
Beth Trafton

great installation and great service!!

via Google
Katie Frame
Katie Frame

Excellent service. Honest, thorough and knowledgeable. Will definitely hire again for any HVAC needs.

via Google
Leah Morrison
Leah Morrison

I have always had great service from their service technicians. They explain what is needed and are always willing and able to walk me through my options when repairs are needed. They arrive on time and do exactly what they say they will do…

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via Google
Paul Beck
Paul Beck

Office staff is friendly and very helpful. Technicians are excellent and know their profession well. I had a HVAC system and water heater installed in 2010. The installation was perfect and exceeded my expectations. Very satisfied customer…

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via Facebook
lyman pang
lyman pang

Jesse was the one that diagnosed the issue and the one who repaired the issue. He was very professional and was able to make the repair the following day. Jesse did a great job!

via Google
Ken Mordoff
Ken Mordoff

Arrived right on time, quickly diagnosed the problem and completed the repair. Our furnace is now working probably. Thank you!

via Google
Tiffany Williams
Tiffany Williams

Great service!

via Google
Mike Keaster
Mike Keaster

They have always provided good service at a fair price. They do their work in a timely manner and always explain what they have done.

via Facebook
Guillermo A Ramirez
Guillermo A Ramirez

The Tech that came out (Rick T) was truly amazing, he didn't know that I have been in construction all my life specifically heating cooling and plumbing, he knew his craft like a pro and was 1000% honest about everything. I will keep …

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via Google
Paul Ishkanian
Paul Ishkanian

Over the years, I have used Moore Mechanical to replace furnace, AC, and water heaters at my house as well as my mother's and have had no regrets or complaints. The rave reviews also came from City inspectors when they came to inspect the …

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via Google
Steve Murphy
Steve Murphy

Use another Heating and Air Conditioning Company? FORGET ABOUT IT!!!!

via Facebook
D P
D P

Recently used the Geek Squad to install Nest Thermostats but they were unable to and in the course of their install actually blew a transformer by crossing wires. Moore Mechanical was called out to correct the problem which they did very …

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Response from business owner

Glad we could help! Enjoy your smart thermostat and give us a call next time you need HVAC service!

via Google
DAVID ROSE
DAVID ROSE

Excellent service. Highly recommend

via Google
Richard Roark
Richard Roark

These guys are awesome. They put in our new furnace back in 2011. They came out today just for maintenance and an air purifier upgrade.

The pricing is fair and Jesse was honest, upfront, polite and got along quite well with my husky.

If you…

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via Google
David Watson
David Watson

We've been using Moore Mechanical for our HVAC needs for years. They are professional, clean, and personable – both office staff and the technicians. We like supporting our local tradespeople!

via Google
Trice Swift
Trice Swift

Professional and efficient. Explained everything thoroughly and accomplished the work in a timely manner. The office staff was very good as well. I would definitely use them again and recommend them for heating and air conditioning …

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via Facebook
Benjamin Lack
Benjamin Lack

Jesse, the tech from Moore Mechanical was able quickly diagnose the problem and explained it to me in a way I could easily understand. He laid out all my options to fix the problem and let me pick the one that was best for me without any …

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via Google
Dan Jerabek
Dan Jerabek

Moore Mechanical completely replaced the HVAC system in our 1950's ranch home, replacing antiquated ceiling ducts with modern crawl space ducts. We're totally happy with the new system.

Ulises recently came out for our annual servicing. He …

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via Google
Walt Odets
Walt Odets

I've lived in the house for 37 years, and I wish I'd had this technician on the furnace starting 36 years ago. It's the best, most thorough and reliable work I've ever had done.

via Google
Eric Deskin
Eric Deskin

Great service. Jorge was able to diagnose and fix the problem within an hour. Reasonable price to fix the issue. (Bad Capacitor)

via Google
Judy Starks
Judy Starks

Rick came out to look at my a/c unit. Professional from start to finish. He didn’t try to sell me something i didn’t need. I will definitely call when i need replacement. Also, the person that i spoke to in the office was great as well. …

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via Facebook
Lucy Zheng
Lucy Zheng

The technician came to our house was very polite and friendly. He spent time explaining what was wrong in my cooling system and fixed it professionally. Great service and i will definitely recommend them to others.

via Google
Greg Steele
Greg Steele

Rick, the service technician, was on time, personable and knowledgeable. Really appreciated his candor and counsel. Great visit.

via Google
Patricia Edwards
Patricia Edwards

Prompt – great service by Jesse who has handled our account for several years.

via Google
Joel Lipkin
Joel Lipkin

The Moore Mechanical tech, Ulises, who recently serviced my A/C was very polite and efficient. The work was performed as scheduled with Ulises taking care not to damage any items at my home or track dirt in from the outside.

via Google
Suzi Shultis
Suzi Shultis

I have used them for heating and air conditioning unit. They found a great unit, very professional the entire process and the office support is great.

via Google
Bette Flynn
Bette Flynn

David arrived well within the time frame exhibiting a polite concerned attitude which he maintained throughout the entire visit. He went to work, solved the problem and showed me what he had done and why. He explained the charges to my …

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via Facebook
Gautam Tandon
Gautam Tandon

They know their stuff very, very well. Kevin Bradley and team did an amazing job installing whole house humidifier at our place. Kevin did a thorough walk through, suggested us the right humidifier, the team installed it very, very …

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via Google
Emma Osiakowski
Emma Osiakowski

Kevin Bradley and his team did an excellent job of installing our new HVAC system. They were very professional. We highly recommend Moore Mechanical!

via Google
Jason Skrdlant
Jason Skrdlant

The service techs from Moore Mechanical have always been in top of things. I've used them for a Carrier system that always seemed to boggle techs from other companies. But Moore Mech zipped through the system and went so far as to rewire …

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via Google
Elisabeth Schmidt
Elisabeth Schmidt

Moore Mechanical is simply the best. We had new AC/Furnace/Ducts installed over a year ago and the staff and team not only do excellent work, but they are extremely professional and really do treat you like family. We heartily recommend …

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via Google
Girard Pessis
Girard Pessis

Fantastic Service

via Google
Debra Safford
Debra Safford

Very professional and courteous. Great customer service. I was a very satisfied customer and recommend them highly. They also are based in Dublin, CA and I was happy to give them my business as I always feel it is a good thing to support …

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via Google
TheSappyhappy
TheSappyhappy

excellent service for several years

via Google
Constance Bentley
Constance Bentley

Adam was our service rep and he was fabulous – he communicated any and all changes, servicing needed for our two homes. He was fast and efficient and very good at trouble shooting and solving.

via Google
Lynda Van Wert Davis
Lynda Van Wert Davis

I've been with Moore since 2010 when they installed my heat/ac unit and have always been very satisfied with their efficiency and professionalism. Thanks Moore...

via Facebook
Robert Sygiel
Robert Sygiel

New to Moore Mechanical. They communicate well from the first contact to the tech showing up on time for the service call. Courteous, knowledgeable and professional. Good experience overall.

via Facebook

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