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Air Conditioner Service and Repair

When you need air conditioner repair in the East Bay Area, don’t sweat it— call Moore Mechanical Heating and Air Conditioning! Our techs will get your air conditioning system up and running quickly. You can expect us to be the “eyes and ears” of your cooling system. Unlike most companies, our NATE Certified technicians are trained to look at the system as a whole, not just the immediate problem.

We are then able to let you know what the repairs are and offer suggestions to make your system run better and more efficiently, a benefit our customers greatly appreciate. Our trucks are well equipped to repair any brand air conditioning system you may have. And the best part…All air conditioning repairs are guaranteed in writing to stay repaired for a full year!

Our AC Service / Repair Process

  1. We will schedule the best time possible to fit your schedule (morning or afternoon). Early morning, late evening and Saturday appointments are available upon request.
  2. Upon arrival, our friendly NATE Certified technician will discuss the problems you are experiencing and explain the steps he will take to diagnose the problem.
  3. Once the problem is discovered, our technician will discuss your repair options and costs for those repairs. Remember…all repairs are guaranteed to stay repaired for a full year!
  4. In the event that your system needs a more extensive repair, our technicians are ready to provide you with a written repair quote or discuss equipment replacement options.

Learn more about our Dublin air conditioning services:

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air_unitHow an Air Conditioner Works

Air conditioners use energy to transfer heat from the interior of your home to the relatively warm outside environment. Air conditioning systems have two coils, one called the indoor evaporator coil and a second one called the outdoor condenser coil. These coils are heat transfer devices that make heat removal possible. A pump, called the compressor, moves refrigerant between the evaporator and the condenser. The pump forces the refrigerant through the circuit of tubing and fins in the coils. The liquid refrigerant evaporates in the indoor evaporator coil, pulling heat out of indoor air and thereby cooling your home. The hot refrigerant gas is pumped outdoors into the condenser where it reverts back to a liquid, giving up its heat to the outside air flowing over the condenser’s metal tubing and fins.

Common Problems with Air Conditioners

One of the most common air conditioning problems is improper operation. If your air conditioner is on, be sure to close your home’s windows and outside doors. For room air conditioners, isolate the room or a group of connected rooms as much as possible from the rest of your home. Other common problems with existing air conditioners result from faulty installation, poor service procedures, and inadequate maintenance. Improper installation of a central air conditioner can result in leaky ducts and low airflow. Many times, the refrigerant charge (the amount of refrigerant in the system) does not match the manufacturer’s specifications. If proper refrigerant charging is not performed during installation, the performance and efficiency of the unit is impaired. Air conditioner manufacturers generally make rugged, high quality products. If your air conditioner fails, begin by checking any fuses or circuit breakers. Let the unit cool down for about five minutes before resetting any breakers.

Refrigerant Leaks

If your air conditioner is low on refrigerant, either it was undercharged at installation, or it leaks. If it leaks, simply adding refrigerant is not a solution. A trained technician should fix any leak, test the repair, and then charge the system with the correct amount of refrigerant. Remember that the performance and efficiency of your air conditioner is greatest when the refrigerant charge exactly matches the manufacturer’s specification, and is neither undercharged nor overcharged. Refrigerant leaks can also be harmful to the environment.

Inadequate Maintenance

If you allow filters and air conditioning coils to become dirty, the air conditioner will not work properly, and the compressor or fans are likely to fail prematurely.

Electric Control Failure

The compressor and fan controls can wear out, especially when the air conditioner turns on and off frequently, as is common when a system is oversized. Because corrosion of wire and terminals is also a problem in many systems, electrical connections and contacts should be checked during a professional service call.

 

air_componentsComponents of an Air Conditioner

Compressor: The electric pump, or heart of the system, that circulates the refrigerant in a closed loop between the condenser and evaporator coils. Condenser Coil: A network of tubes filled with refrigerant that remove heat from the heated gas refrigerant and convert the refrigerant into a liquid form again. The excess heat escapes into the outside air. Fan: Pulls air through the condenser coil for heat dispersal. Evaporator Coil: A network of tubes filled with refrigerant that remove heat and moisture from the air as the refrigerant evaporates into a gas again. Air handling Unit: The blower and related portion of the central air conditioning system that moves air through the air ducts. Air Filters: Air filters trap dust, pollen, and other airborne particles as air moves through the air conditioning system. Air filters contribute to both reliable air conditioner operation and health, so we dedicated a page to them. Drainage system and pan: During the normal condensation process, an air conditioner produces a significant amount of water as a by-product. In a central A/C system, there is a primary system of pipes, often made of PVC, that carry this condensate water to the outside of the building. This piping needs periodic flushing to prevent it from getting stopped up with the algae and similar growth. At a minimum, this maintenance should be done by your service company during your annual system tune-up.

 

SEER Ratings

Today’s central air conditioning systems are much more efficient than their predecessors. The industry uses a rating called SEER for central systems, which is an acronym for Seasonal Energy Efficiency Ratio. Essentially, a higher SEER rating means the air conditioner uses energy more efficiently. A higher SEER rating typically results in lower monthly utility bills for the owner or occupant. A central air conditioning unit rated at 13 SEER uses almost a third less electricity than a 10 SEER system. Some outside air conditioning units are rated at a range, such as 14/15 SEER, depending on what type of indoor equipment they are paired with. For example, if paired with a manufacturer recommended evaporator coil and a variable speed furnace, an outside unit could be rated as a 15 SEER system. Otherwise, the rating would be 14 SEER.

East Bay AC Maintenance Services

Comfort Protection Club

Moore Mechanical can provide you with several options to keep your comfort system operating safely and efficiently. Each membership option is designed differently to fit your budget and needs.

Call today and our friendly staff can discuss the different Comfort Protection Club memberships we offer.

Benefits of Being a Comfort Protection Club Member:

  • You get annual maintenance to keep your system running safely and efficiently
  • This scheduled maintenance helps prevent breakdowns when you rely on your system the most
  • You get priority VIP treatment
  • You receive discounts on any repairs or diagnostics
  • You earn accrued credit towards a new system
  • And much, much more!

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Maintaining Your Air Conditioner

Your heating and air conditioning system is one of the most expensive appliances you have in your home; that is why having a yearly maintenance performed by Moore Mechanical Heating and Air Conditioning is such a wise decision. This will keep your system running as efficiently as possible, prolonging the life of your system, lowering your utility bills and saving you from unwanted repairs.

An air conditioner requires regular maintenance for the unit to function effectively and efficiently throughout its years of service. Neglecting necessary maintenance ensures a steady decline in the air conditioners performance while energy use steadily increases. In some circumstances, some manufacturers will even void equipment warranties if they are not regularly maintained by a professional. Call Moore Mechanical today to schedule your 18 point precision tune up.

 

Air Conditioning Maintenance Procedure

Moore Mechanical Heating and Air Conditioning will perform an 18 point precision tune up on your air conditioning system. Points include, but are not limited to:
  1. Clean or Replace Filters
  2. Clean drain lines
  3. Clean indoor coil
  4. Clean condenser coil
  5. Inspect ductwork (if accessible)
  6. Monitor volts/amps
  7. Inspect electrical connections
  8. Inspect capacitors
  9. Inspect contactors
  10. Confirm proper temperature rise
  11. Check safety switches
  12. Clean return air housing
  13. Check refrigerant charge (temp splits)
  14. Check thermostat operation & settings
  15. Confirm proper temp differences across coil
  16. Monitor compressor volts/amps
  17. Monitor fan motor volts/amps
  18. Clean exterior of unit

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Tips to Maintain Your A/C

 

Air Conditioner Filters

The most important maintenance task that will ensure the efficiency of your air conditioner is to routinely replace or clean its filters. Clogged, dirty filters block normal air flow and can reduce your systems efficiency significantly. With normal air flow obstructed, air that bypasses the filter may carry dirt directly into the evaporator coil and impair the coils heat absorbing capacity. Keeping the filter clean can also lower your air conditioners energy consumption by 5%–15%. We recommend that you clean or replace your air conditioning systems filter(s) every month or two during the peak season. Filters may need more frequent attention if the air conditioner is in constant use, subjected to dusty conditions or you have pets in the house.

Air Conditioner Coils

The air conditioners evaporator coil and condenser coil collect dirt over their months and years of service. A clean filter prevents the evaporator coil from soiling quickly. In time, however, the evaporator coil will still collect dirt. This dirt reduces air flow and insulates the coil, reducing its ability to absorb heat. Outdoor condenser coils can also become very dirty if the outdoor environment is dusty or if there is foliage nearby.

Condensate Drains

Clogged drain channels prevent a unit from reducing humidity, and the resulting excess moisture may discolor walls or carpet. Drains should be checked and cleaned as needed.

Preparing for Winter

Covering the outdoor unit of a central air conditioner will protect the unit from winter weather and debris. Moore Mechanical can get a cover for your air conditioner if
desired.

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Air Conditioner Installation in East Bay, CA

You’ll love the way we take care of your home when installing your new cooling system! Our NATE certified technicians will lay protective cloths on your floors, wear protective shoe covers and leave your home as clean as when they arrived. You will be “kept in the loop” as to the work being performed, and, if you have any questions, our installation technicians are always willing to discuss each aspect of the work they are performing.

Our Installation Protection Program

No worries there, Moore Mechanical has you covered! All of our new system installations include a one year complimentary Bronze Comfort Protection Club Membership. We want to make sure that the system we installed for you is at its peak efficiency and running as properly as it should, so, we will contact you one year after your installation to perform a complete system tune up at no charge to you. This includes a complete evaluation, testing and filter change!

We see each new cooling system as a complete comfort system that should be designed properly to provide you with the best, most comfortable and efficient system possible. With this in mind, your new system quote will include any upgrades, enhancements and/or accessories needed to deliver the ultimate cooling system. Additionally, we don’t just guess what your system capacity should be. When required, we will perform a thorough load calculation to verify your homes heating and cooling requirements, insuring that you get the most out of your new heating and cooling system. 

We will walk you through all of the possible system upgrades including, air filtration, ductwork upgrades, controls and zoning. Each of these enhancements will add value to your system and optimize the health and comfort of your home. We will work within your budget to build the best system for you.

Moore Mechanical offers a variety of payment options for your new comfort system including different financing options. Remember though, that your energy savings may actually pay for your new system! 

In addition to our 10 year Moore Mechanical workmanship guarantee, your new system includes a 10 year parts warranty from the manufacturer with all labor for warranty repairs covered by Moore Mechanical for the first year. Most items are covered under this warranty but there are certain restrictions. 

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The information on this website is for informational purposes only; it is deemed accurate but not guaranteed. It does not constitute professional advice. All information is subject to change at any time without notice. Contact us for complete details.